Two-Year Limited Warranty for product purchased on "mileseeytools.com"
If you purchased the products from mileseeytools.com, the warranty for the products will be provided by Mileseey directly.
If you purchased your product from the direct or authorized stores at the other 3rd party platform (e.g, Amazon,Ebay, Aliexpress etc), the warranty will be provided by the original selling stores under the detailed warranty policy in the stores and the 3rd party platform terms.
When you purchase a new product from mileseeytools.com , we warrant the product against defects in materials and workmanship under ordinary consumer use for two year from the date of original retail purchase.
During this warranty period, if a defect arises in the product, and you follow the instructions for applicable solutions including returning the product if necessary, we will, at our option, advise the optional solution including repair the product using either new or refurbished parts, or replace the product with a new or refurbished product that is equivalent to the product to be replaced, or refund to you all or part of the purchase price of the product.
This limited warranty applies, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and product for which a refund is given shall become our property. This limited warranty applies only to hardware components of the product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use.
For specific instructions about how to obtain warranty service for your product, please contact Customer Service using the contact information form. In general, you will need to deliver your product in either its original packaging or in equally protective packaging to the address specified by Customer Service.
You can find the Customer Service contact information at the column of “Support”, then fill the contact us form with necessary information including the order number, buyer name and the product model number.